The CrowdStrike company has presented the Solution to the CrowdStrike Falcon Antivirus 2024 Problem. The solution itself has been posted on the company’s official website.
We leave you a full extract of the solution:
Public cloud or similar environment, including virtual:
Option 1:
- Detach the operating system disk volume from the affected virtual server.
- Create a snapshot or backup of the disk volume before continuing as a precaution against unwanted changes.
- Attach/mount the volume to a new virtual server
- Go to the directory %WINDIR%\System32\drivers\CrowdStrike
- Locate the file that matches “C-00000291*.sys” and delete it.
- Detach the volume from the new virtual server
Reattach the fixed volume to the affected virtual server
Option 2:
- Return to a snapshot before 0409 UTC.
- More information on the company’s official website: https://www.crowdstrike.com/blog/
Solution to the CrowdStrike Falcon Antivirus 2024 Problem
Solution: Replace the faulty file with a corrected version (05:27 UTC) or manually delete the problematic file if the error persists.
Prevent illegal fraud in the face of the CrowdStrike Falcon Antivirus 2024 problem
Recommendations to Avoid CrowdStrike-Related Scams
- Use Verified Channels: Always contact CrowdStrike through official and verified contact channels.
- Beware of Unsolicited Communications: Do not trust unsolicited emails or phone calls, especially if they claim to be from CrowdStrike support.
- Check Legitimacy of Websites: Make sure any CrowdStrike-related website you visit is legitimate and not on the list of scam domains.
- Follow Instructions from Official Support: Stay up to date with instructions and updates provided by official CrowdStrike support.
- Report Any Suspicious Activity: Report any suspicious communications or websites to CrowdStrike to help protect other users.
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